How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Endingfeed Roofing to be treated fairly and honestly. If something went wrong, please let us know. This page shows how to send a complaint and what comes after. It is a general template, not legal advice.

What You Can Tell Us About

You are welcome to contact us about any of these:

• How your call or contact with Endingfeed Roofing went
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider you were connected with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, pricing, work, warranties and customer service. If you have a problem with work on your home, the usual first step is to raise it with the provider directly and keep a written record.

We would still like to hear about it. Feedback about providers helps keep our network honest. A provider who repeatedly falls short of what we expect may be removed from the network. Please keep in mind that Endingfeed Roofing cannot settle contract disputes, refund money for a provider's work, or decide things on a provider's behalf.

Sending Your Complaint

Email contact@endingfeed.garden and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you hope we can do

After You Write

We will confirm we received your complaint by email, usually within a few business days. Then we look into what happened, which can include speaking with the provider. After that, we reply to share what we found and any steps we are taking.

Still Not Happy?

If our reply does not satisfy you, write back and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For issues with licensed providers, your state's contractor licensing board may be able to help too.

Contact

Email: contact@endingfeed.garden